Side-by-side

Hubspot CRM vs Freshsales

Scores, pros, and cons drawn from our full reviews of both products. Use this to decide which one fits your buyer profile.

Hubspot CRM

7.6/10

HubSpot is the strongest pick for inbound-focused small and mid-market B2B teams wanting easy sales-marketing alignment, but budget-conscious buyers needing serious automation will find the Professional tier punishingly expensive.

Read the full review →

Freshsales

7.3/10

Freshsales is an affordable, fast-to-deploy CRM with standout built-in phone and AI lead scoring, ideal for small and mid-market sales teams that don't need deep reporting or extensive integrations.

Read the full review →

Hubspot CRM — Best for

Teams of 5–20Teams of 20–100Non-technical ownersIntegration-heavy stacks

Freshsales — Best for

Teams of 5–20Teams of 20–100Budget-consciousSales-led teams

Score comparison

Ease of use

Hubspot CRM9.0
Freshsales8.8

Value for money

Hubspot CRM6.0
Freshsales8.5

Integrations

Hubspot CRM9.0
Freshsales5.0

Support

Hubspot CRM6.0
Freshsales5.5

Performance

Hubspot CRM8.0
Freshsales7.0

Hubspot CRM

Pros

  • Genuinely capable free tier with no expiry
  • Clean interface and fast onboarding for small teams
  • Real all-in-one sales, marketing, and service alignment
  • Massive 2,000+ integration ecosystem with AI connectors
  • Maturing AI layer via Breeze Agents and Buyer Intent

Cons

  • Steep pricing jump from Starter to Professional
  • Mandatory onboarding fees up to $7,000
  • Core automation locked behind Professional paywall
  • Free plan's 1,000-contact ceiling hits quickly
  • Customer support quality has declined

Freshsales

Pros

  • Fast same-day setup with clean, intuitive interface
  • Strong value at $9/user Growth tier
  • Native phone, email, and chat eliminate tool sprawl
  • Freddy AI lead scoring genuinely differentiates
  • Real consolidation value replacing multiple tools

Cons

  • Basic reporting that doesn't scale with needs
  • Steep $9 to $39 jump for Freddy AI
  • Limited third-party integrations outside Freshworks
  • Inconsistent support quality on complex issues
  • Mobile app noticeably thinner than desktop