Side-by-side

Freshsales vs Monday.com

Scores, pros, and cons drawn from our full reviews of both products. Use this to decide which one fits your buyer profile.

Freshsales

7.3/10

Freshsales is an affordable, fast-to-deploy CRM with standout built-in phone and AI lead scoring, ideal for small and mid-market sales teams that don't need deep reporting or extensive integrations.

Read the full review →

Monday.com

7.7/10

monday.com is worth it for small-to-mid-market teams wanting a flexible, visual project hub with strong automation and integrations — but solo operators and budget-tight teams should look elsewhere.

Read the full review →

Freshsales — Best for

Teams of 5–20Teams of 20–100Budget-consciousSales-led teams

Monday.com — Best for

Teams of 5–20Teams of 20–100Visual plannersIntegration-heavy stacks

Score comparison

Ease of use

Freshsales8.8
Monday.com8.0

Value for money

Freshsales8.5
Monday.com6.0

Integrations

Freshsales5.0
Monday.com8.5

Support

Freshsales5.5
Monday.com8.5

Performance

Freshsales7.0
Monday.com8.0

Freshsales

Pros

  • Fast same-day setup with clean, intuitive interface
  • Strong value at $9/user Growth tier
  • Native phone, email, and chat eliminate tool sprawl
  • Freddy AI lead scoring genuinely differentiates
  • Real consolidation value replacing multiple tools

Cons

  • Basic reporting that doesn't scale with needs
  • Steep $9 to $39 jump for Freddy AI
  • Limited third-party integrations outside Freshworks
  • Inconsistent support quality on complex issues
  • Mobile app noticeably thinner than desktop

Monday.com

Pros

  • Accessible, visually polished interface speeds team onboarding
  • Deep board customisation adapts to nearly any workflow
  • Automation meaningfully cuts coordination overhead
  • Wide, functional integration ecosystem
  • Scales from small business to enterprise seamlessly

Cons

  • Seat-block pricing forces paying for unused seats
  • Key features gated behind higher-tier Pro plan
  • Advanced configuration has a steep learning curve
  • Boards become unwieldy without a dedicated admin
  • Mobile app underdelivers versus desktop experience